Aavameri

Booking policy

By registering for an activity, you accept the following terms and conditions

 
1. BOOKING 
Your registration is booked, when we receive payment for the registration. For activities open for the public, other earlier and later registrations paid earlier will take priority over unpaid registrations. 
 
2.RESPONSABILITIES AND INSURANCES
The participant must always check with Aavameri, that possible health issues, skill restrictions or physical conditions does not interfere with participating in the activity. This way Aavameri is also able to alter the activity if possible, to ensure a nice and safe quality experience for everyone. 
 
The Finnish legislation does not allow a company to hold an insurance towards accidents or injuries to the participants or the participants' belongings. Please ensure that you hold a travel insurance or alike that covers activities like kayaking. 
 
3. RENTAL ADDITIONS
Kayaking equipment is rented out only to persons that have the required technical and safety skills to paddle in an dynamic environment. These skills include kayak rescues, understanding of weather and cold water, kayak handling techniques and basic navigation skills. If you are unsure about your skills, please ask before renting - we are happy to offer you a basic kayak safety course before letting you out on your own.
 
The customer is responsible for any damages to the equipment during the rental periord, and will be charged for repairs and replacements should such be needed. The equipment should be cleaned and emptied before returned.
 
4.CANCELLATIONS MADE BY CLIENT
 
A cancellation made by the participant gives the right to the following returns from the part of the payment, which has not caused Aavameri irrevocable fees:
 
a. Courses and activities arranged in Finland
 
• more than 15 days before the start of the activity: 70% return
• more than 7 days before the start of the activity: 35% return
• less than 7 days before the start of the activity: no return
 
b. Courses and activities arranged outside Finland

• more than 30 days before avtivity: 70% return
• more than 15 days before activity: 35% return
• 15 day or less before activity: no return
 
Because of the administrative work in connection with bookings, an administrative fee of 25€ is not returnable upon cancellation.
 
If the participant choses to leave the activity earlier than planned, this does not entitle to a return.
 
 
5.CANCELLATIONS MADE BY AAVAMERI
 
In situations like dangerous weathers, injuries to the guide or other force majeure situations, Aavameri does the utmost to alter the activity in a way making it possible to still do the activity on another place, with another guide or alike. However, in extreme and very rare cases, Aavameri could be obliged to cancel an event with short warning. In this case, Aavameri offers another similar activity to the customer without a new charge, or if this does not work for the customer, makes a full money return for the activity.